Private Party Terms and Conditions
ACCESS During your Private Party you will have access to the entire rink, EXCEPT FOR THE PARTY ROOM. Private parties will set up in the snack bar area and do not have access to the party room to ensure we are prepared for any parties that begin at the regular skate session.
DEPOSITS are transferable but NON-REFUNDABLE. Deposits are applied towards your final bill. 7 days notice is required for date changes. In the event of a date change, your party must be held within 60 days of the original date. After 60 days, your deposit will be forfeited.
NO OUTSIDE FOOD OR DRINK, except for a Birthday Cake & Ice Cream. In the event of a food allergy, please contact management for approval for the allergic child ONLY. If we provide you with written consent via email, please bring consent email to the event. If you choose to bring outside food and drink, the cost is $100.
NO BAGS. Bags are no longer permitted in the building. If you need to bring in a bag for personal items, please ensure they are in a clear drawstring or ziploc bag. No exceptions. Please make your guests aware of this rule before they visit us.
RESERVATION TIME We will open the doors for your event at the start time. Early entry to the rink is not permitted. About 15 minutes before we open to the public, we will begin having you clear your tables and consolidating down to 2-3 tables in the snack bar. Please clear your tables within your allotted time- we must be ready to open the doors to the public and need places for customers to sit. We reserve the right to charge $3 per minute for time overage. If you arrive late, we cannot grant extended time or stay closed to the public later. You will not have access to the party room.
SOCKS are required to use the facility. If children arrive without socks they will not be able to skate, but admission will still apply. Socks are available for $2/pair. Children 0-6 years old require direct PARENT supervision.
CONFETTI, SILLY STRING, CHEWING GUM AND/OR NOISEMAKERS ARE NOT ALLOWED. If you opt to make your own favor bags, these must not be given to your guests until they are EXITING the facility. We have favor bags available for purchase that may be distributed at any time.
PRICES, times, & packages subject to change without notice.
ALLERGIES: Items containing peanuts and other tree nuts ARE SOLD in the rink (pre-packaged items such as candy bars).
BILLING Everyone is required to wear a wristband, whether they are skating or not.
Final payment is due at the conclusion of your event. We accept Cash, Visa, Master Card, Discover, and American Express. *Credit card information is NOT kept on file. To pay by credit card a card must be PRESENT AT FINAL BILLING. We do not accept personal checks. Coupons must be presented upon arrival. Only one coupon may be used per package. Gratuities are not included, are at the discretion of the customer, and appreciated.
SUPERVISION/DISCIPLINE: It is the responsibility of the party hosts to supervise and discipline patrons while using the facility. Roller City rules and policies must be observed and followed by all guests at all times. Children 0-6 years old require direct PARENT supervision. ABSOLUTELY NO CARRYING CHILDREN WHILE WEARING ROLLER SKATES. If you have to be asked more than once, we will request that you leave the facility.
Roller City is supervised- however, adult supervision is strongly suggested. Patrons may bring their own skates or in-lines. All personal equipment must be inspected by Roller City staff prior to use, and must be clean, in good repair, and not damaged from outdoor use. Razor scooters, skateboards and cars are NOT allowed.
COVID-19 GUIDELINES When entering our facility, you are assuming all risks associated with COVID-19 and are aware that you may be exposed to and/or contract COVID-19; Roller City is not responsible for any injury or illness. Patrons are encouraged and welcome to wear a mask. Roller Skating is considered exercise so they are not required to enter the facility. Please note there may be patrons in the facility not wearing masks. The facility is disinfected between parties and hand sanitizer is available for use throughout the rink.